royalton riviera cancun diamond club price

$235 per night (Latest starting price … I imagine it would be particularly bad if you had a room facing the mangroves.- room service was terrible. Bliss. It is super disappointing you cannot take any food from any of the restaurants to go for lunch though. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. I tried everything but in all I probably had about 40 bites. You can not leave the property without a cab. It was phenomenal and there are a lot of selections. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. ).There’s supposed to be a concierge on each floor but I didn’t see one once on our floor, not that we needed one. Check in at Diamond club was great and Bruno and Ravista our butlers were very attentive.The room was very nice even though it was 2 separate beds and we were a couple, sure if we had moaned a bit we could have been changed but too polite.Restaurants were average, nothing to shout home about. Check prices, photos and reviews. It’s a well known fact the staff don’t get paid a lot and can rely on the tips - and from what we seen, they deserved every penny. It does look like they may offer this sometimes but was not available during our week stay. The resort shows a lot of wear for only being 5 years old. You can buy onsite but they’re expensive. The resort is 5 star in every way from the food, service, rooms and staff. ... Diamond Club. We are glad to know you spent your holiday at Royalton Riviera Cancun and our services, facilities and staff meet up with your expectations. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant.The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent.The hotel is very nice and the food was fantastic. We hope you enjoyed a wonderful time with your partner at our resort. Oct 2018 - Duration: 8:07. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. There is excellent quality and variety at the buffet, Gourmet Marche, and none of the a la carte dinner options require reservations -- though some do require a wait to be seated. It also meant that when diamond or hideaway pools were closed they shut one of the other pools for the regular guests to be used exclusively by those guests. We listened to the time share talk. Staff in the casino were rude but other than that everyone else was friendly and helpful. more. Our butler Ramiro was FANTASTIC. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. What was disappointing was that the beach was never maintained. Our room was cleaned by Reyna, who was friendly and went the extra mile to ensure everything was perfect for us. There were concierges on other floors so you’d get one somewhere Breakfast in the buffet restaurant was outstanding - they have everything and anything. We stayed in diamond club travelling with family including 2 children. They are already having to re-tile the 7 swimming pools, 2 are being done whilst we are here. We stayed in diamond club travelling with family including 2 children. They just can't seem to get anything right. Home Royalton Riviera Cancun Resort & Spa - All Inclusive . - service in the restaurants was very hit and miss, some of the staff are very good (Erick in dorado, Juan in Ola) whereas others are outright poor. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Stayed at Royalton in Cancun and as well in Punta Cana, each one is unique! We are glad you enjoyed our service, activities, and facilities. Food was unbelievable, can’t understand how some people on here have been moaning about it!!!!! Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Upcoming promotions at Royalton Luxury Resorts Collection. The service was good. We would very much appreciate an opportunity to reinstate your trust in our resort.Luxury RegardsFrancisco JorgeGeneral Director. How this resort is getting 5 star ratings is beyond me. I will share your comments to the staff you mentioned. We chose the diamond club mainly for the battler facility but it was a total disaster - the various battlers we had were unhelpful and disappeared. Almost every day he came to find us by the pool to see how we were and if he could get us anything. We paid about 6.00 for a pack of gum and 6.00 for a bottle of water. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. The gym is so good, managed a few bootcamp sessions the 1st week but the 2nd week we done a couple of trips so didn’t hit the gym so much! This price is based on the lowest nightly price … He is an asset to the hotel and played a big part in making our stay so fantastic. Again the staff were so attentive and couldn’t do enough for you. It’s … I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. We dined at Hunter, Taj, And the sushi place all took more than 2 hours in total to dine with a short wait for seating. So they all ended up herded in to the main very busy pool. Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Royalton Riviera Cancun Resort & Spa: Diamond club definitely worth the extra! Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Taxes and fees that are shown are estimates only. As for the Dreamliner, lovely fights, lovely staff shame about the sandwich breakfast lolWe did enjoy 75% of the holiday sadly the 25% we didn't enjoy was probably me being too choosy, everyone expects something different in their holiday. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. Payments made by partners impact the order of prices displayed. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14 674 traveller reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … Amazing: Royalton CHIC Suites Cancun - See 1,924 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. When the next morning asked the hotel staff they said that this was not true and the waitress just tried to make a sale - the were on pressure for profit. - See 14,671 traveler reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … Be sure all your complaints are addressed that everything will be in order on your next visit. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We would be more than honored if you could give us a second chance to change your perspective regarding our services. Everyone was so friendly and special thanks goes to Abel the barman who looked after us so much and was sad to say goodbye to him! The water park is fun for kids and there seems to be a lot put on by the entertainment staff. Would fully recommend this place to anyone. Royalton Riviera Cancun Resort & Spa - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map Find the best deals on resorts, all inclusive packages, and cheap vacation … Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,519 traveller reviews, 13,658 candid photos, and great deals for Royalton Riviera Cancun Resort & … And a little mention too to Isai who helped us throughout our stay in directing us through the huge hotel and making us smile. Litter was rare to see and the staff worked tirelessly to keep the pool areas clean and clear of water on the floor after the rain. The staff are extremely good to be fair, polite and friendly mostly. Hideaway at Royalton Riviera Cancun The fun isn’t just for families. One of the workers grabbed my daughters arm in fun (17 years old). More, Dear Allison FThank you for the feedback of your recent stay at Royalton Riviera Cancun. Room service is extremely hit and miss. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. We ate between 6-7pm and the longest we had to wait was 10 minutes.Room service for breakfast was great, however dinner was awful! Hideaway At Royalton Riviera Cancun: Royalton, Hideaway Diamond Club - Read 6,521 reviews, view 6,736 photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor However those little things will not stop you from having the best time and your dream vacation. Dear Mark J, We feel truly sorry while reading your trip advisor review. What about the inconvenience we had with no upgrade offered or anything come to that, place was like an ice rink of water, extremely dangerous.Pools were nice but swim up bars all close at 5pm, I didn't wish to go and eat at 6pm and was enjoying late evening sun in pool but no drinks available.The Beach: what a shame, no one has lied about the seaweed on or in the sea, was not swimmable unless you like swimming with a ton of seaweed pulling you down.The Casino: Female Croupiers all miserable and on 2 occasions one of the ladies with long hair think called Alaina almost threw the cards at the players because she made an error and had to pay out after manager over-ruled her. We hope that we will soon receive it again. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Our room was lovely and had all the amenities you would expect. And the hairdryer was so powerful which was a dream with my mountains of hair!In my opinion the minibar was poor - it had a basic supply of two beers, three soft drinks, two bottles of water and one small packet of crisps for the three of us. We enjoyed our 5 night stay at this all inclusive resort. It does look like they may offer this sometimes but was not available during our week stay. Book Royalton CHIC Suites Cancun, Cancun on Tripadvisor: See 1,924 traveller reviews, 3,181 candid photos, and great deals for Royalton CHIC Suites Cancun, ranked #76 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Ask TheodorosG1984 about Royalton Riviera Cancun Resort & Spa, Ask Rebecca A about Royalton Riviera Cancun Resort & Spa, Ask liliana b about Royalton Riviera Cancun Resort & Spa, Ask maggiemoo66 about Royalton Riviera Cancun Resort & Spa, Ask Mark J about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos Adults Only and Adult Friendly Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 13 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 10 websites. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. Cabs are 40.00- 80.00 us, so if you plan to explore another part of the town/city, plan to do it with an expensive tour that includes transportation. This is the version of our website addressed to speakers of English in New Zealand. The bars don’t open til 10am which is worth knowing The pool waiters worked tirelessly - found them all great. On first arrival as you drive up to the hotel it doesn't look very appealing. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico ... Diamond Club Luxury Junior Suite 1 … The grounds were safe. Romancing The Beach 21,795 views Once again, thank you for your preference.Luxury RegardsAlfonso LopezGeneral Manager. There’s a separate club for Teens but we have no knowledge of that.The hotel wasn’t overrun with children which we loved - it’s a good mix of couples and families, plus groups of friends, which created a great friendly atmosphere.The staff are what makes this place - every staff member in every job was fantastic and we can’t thank them enough for giving us one of the best holidays we’ve had, Dear LMD3328Thank you for sharing your review of Royalton Riviera Cancun We are glad to know you enjoyed our restaurants, facilities, and service. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Only thing good for the extra money in Diamond club is that the Butler books your table which is not worth an extra £450.00+ and then when you get thee you still have to que or wait for your table.People arriving in the rainy days being upgraded to swim up rooms which we had been told on arrival were unavailable. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. We did meet some nice English and a guy who used to live 2 roads away from us...small world. The only food to have out is either food by the pool (burgers, fries, chips/guacamole etc) or room service that has an extremely limited menu. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant. Diamond Club members have their own lounge and can have their butler make restaurant reservations, which might make it a worthwhile option as the a … They were slow, often didn't turn up and one time we called to ask for a bottle of sparkling wine to the room and they told us they were completely out but then when we went for dinner they had them in all of the restaurants. They is so much to choose from and my favourite was the taj restaurant which we went to 3 times! They wanted to charge $15 US just to get to the main gate. Im sure they will get it right for next year and I definitely will not go to a hotel unlwess its been open for a year or 2. Just if this is important to you! We stayed here for two weeks in September in a swim up room in the Diamond Club. Dear Wendy L, We truly appreciate the time taken to share your review on trip advisor. There was a lot wildlife around the hotel due to its location in the mangroves; however, this did not bother us. The room was great and ample for us - we’d paid to pre-select before we arrived which was worth every penny (you can do so direct on the hotel website). Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. We only saw one guy with a rake once. Are there things that you wanted to see changed? Went once and didn’t go back.The restaurants (other than the buffet) are first come first served outwith Diamond Club / Hideaway, but we didn’t find this a problem. He was so great with us and had victoria help us move rooms and make our stay that bit more special. Royalton Riviera Cancun. At Royalton Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. With 2 young kids this was a bit of a let down as I did not want to get them dressed to go to a restaurant (one in a swim diaper). Luxury RegardsFrancisco JorgeGeneral Director. There was a bit of a seaweed issue before we arrived but it was not bad during our stay. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. See 14,661 traveller reviews, 14,280 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #18 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Booked our own private transfer which was waiting after we arrived at the ever chaotic Cancun airport. The resort is cleaned and maintained to a high standard. We loved the towel animals she made each day. I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. We enjoyed chatting to him and he went the extra mile to make our holiday amazing. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Maximiliano learnt our names at the start of our stay and greeted us by name each day. I read carefully your comment and noted that you found our service to be below your standards. The food at Royalton Riviera is above average for an all-inclusive. Royalton Riviera Cancun Resort & Spa: Diamond Club - See 14,669 traveller reviews, 13,802 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Obviously we were fine as had diamond club but would have been really pissed if we hadn't. He was always smiling and having fun. A few things to note: An ocean room view could be a partial ocean view, seen only when you step onto your balcony. She fell to the ground and sprained her arm. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. Stay in a Diamond Club TM room and receive $600 in resort credits. what a lovely hotel as we went into the lobby. Lots of amazing photo opportunities on this property. We’d definitely want to have you back at any of our Royalton resorts!Luxury RegardsFrancisco JorgeGeneral Director. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. You can book them onsite. - See 14,669 traveller reviews, 13,802 candid photos, and great deals … At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. Royalton Riviera Cancun Resort & Spa: DIamond club- all inclusive - See 14,534 traveller reviews, 13,669 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. One of ours was useless and the other was good and friendly but a request...How this resort is getting 5 star ratings is beyond me. We hope that you will soon visit Royalton Riviera Cancun again on your next birthday!Luxury RegardsAlfonso LopezGeneral Manager, This is the version of our website addressed to speakers of English in the United States. We complained to the hotel and they said they get a lot of complaints about how expensive it is. We would like to thank you for choosing Royalton Riviera Cancun as your all-inclusive vacation Resort.Luxury RegardsFrancisco JorgeGeneral Director. The check in process was easy. Bliss. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. He provided a constant supply of good quality drinks and giving us new cocktails to try everyday. Every request seemed like a chore. Royalton Riviera Cancun Diamond Club Rooms ULTIMATE VACATIONS Description, Review & Personal Photos of the Diamond Club Rooms & Amenities in the All-Ages Section & the Adult-Only Hideaway Section at Royalton Riviera Cancun … Stayed here for 2 weeks and loved the place. There were plenty of activities. Royalton Riviera Cancun Resort & Spa Features. Search for Royalton Riviera Cancun discounts in Puerto Morelos with KAYAK. Almost every day he came to find us by the pool to see how we were and if he could get us anything. I forgot to mention there is a curtain that pulls across to divide the bedroom and bathroom Royalton Riviera Cancun Resort & Spa: Diamond club definitely worth the extra! We enjoyed the range of food available and the choice of restaurants. No one came outside to sit in the whole time we were there which showed they were seating people inside.Taj - massively disappointed - limited menu, lukewarm food and poor quality chicken. The butlers are a complete waste. The butlers are a complete waste. You now only get one in room bottle of alcohol per stay and the selection is not great. Royalton Riviera Cancun Resort & Spa: Diamond Club upgrade - Questionable? Met some great people, Americans from Texas and Houston we met were great fun and the Canadians who we met from Quebec were very friendly. Royalton White Sands Resort Royalton White Sands - Montego Bay All Inclusive - Montego Bay, Jamaica ... With Diamond Club™, you'll receive the following upgrades: All in all it was a fantastic week and we will defiantly be returning soon. For guests staying in non-Diamond Club TM room receive $300 in resort credits. We would highly recommend it to others and will certainly be visiting other Royalton resorts in the future. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Diamond Club™ Royalton Suites Cancun Resort & Spa offers guests an exclusive vacation experience with an upgrade to Diamond Club™. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant. I would have expected this to be offered especially with diamond club. It’s right on a palm-backed beach that curves gently around a reef. Royalton Riviera Cancun ... Diamond Club. Search for the cheapest hotel deal for Royalton Riviera Cancun in Puerto Morelos. Umbrellas for shade were very limited though. Royalton Riviera Cancun Resort & Spa: Diamond Club is not worth it - See 14,640 traveler reviews, 13,786 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. In the end we found change for him but I mean seriously, what taxi doesn't carry change and why wouldn't they have told us that at the hotel when we were talking with the manager? Dear TheodorosG1984,We would like to thank you for your valuable feedback. Would definitely return again. Entertainment wasn’t the best but it didn’t matter. The hotel is very nice and the food was fantastic. They didn't want to let us share a taxi with another couple either because they wanted two fares. No travel adaptors are required as everything is charged by USB, including 2 ports in the safety deposit box. We traveled with 16 guests. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Just wonderful. She still had fun and would recommend seeing the haunted house. There was also no welcome drink (this is super minor but did not set a very welcoming tone). They have really let it go. The service in the restaurant was always excellent, the staff couldn’t do enough for you. It faced onto the pool and had a partial sea view. All in all a wonderful trip. Dear MeganGillanFirst of all, congratulations! This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club… The coffee shop is not good at all. Please see our partners for more details. Our butler Ramiro was FANTASTIC. Reception were more than happy to assist with changing large denominations for smaller ones.I booked into the spa and it was soooo luxurious and relaxing. Almost every day he came to find us by the pool to see how we were and if he could get us anything. We knew that seaweed has been a problem for the resorts this year and that the hotel can do nothing about it. You could see loads of people around covered in them. The rooms were clean. Thank you Royalton! ... Royalton Riviera Cancun - All Inclusive Riviera Maya - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. The maids were good in the morning to clean the room but after that our room never got touched. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. But for the price we paid there are far superior resorts out there. There are cracks, missing tiles and peeling paint everywhere. They basically have a monopoly on the hotel and it's such a long walk to the main road that you can't get anywhere without using a taxi. Thanks to everyone at the hotel for a amazing stay. It was filled up daily but not if you don’t use it (if you want a stash I’d hide some! We stayed here for two weeks in September in a swim up room in the Diamond Club. The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. The food is if your lucky barely warm and in most instances from the alacart restaraunt to your table (30-60 paces) half your food is cold by the time you get to your table. Ample towels for everyone too.Nibbles was for poolside food - nachos, burgers, chips etc. A lot of Americans brought their own cups - they’re much further ahead in those stakes than us Brits!The shops are expensive onsite - for big bags of crisps (chips), they’re three for $20. It was our first visit to Mexico and we were not disappointed. In the UK it would be £3 (around $4)!!! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Scuba diving and snorkelling are popular, so pack an underwater camera. Relax by the private Diamond Club™ beach area at Royalton White Sands and Royalton Blue Waters, enjoy preferential reservations at Royalton Riviera Cancun’s famous gourmet restaurants and take advantage of premium room locations with ocean views or swim-out pools at Hideaway at Royalton … Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. Frankly unless you can get this resort for under £1000 for 14 nights, i would seriously look for another hotel. We were told it was only 40 minutes and it was 2.5 hours. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,267 traveller reviews, 13,446 candid photos, and great deals for Puerto Morelos, Mexico, at … We hope you can give us a chance to reinstate your trust in our services. This price is based on the lowest nightly price … Yes absolutely. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club. First impressions were WOW! We would like to apologize for the mishaps occurred during your stay, please know we are contacting you though trip advisor messages in order to follow up the issues mentioned above. Review tags are currently only available for English language reviews. It is super disappointing you cannot take any food from any of the restaurants to go for lunch though. My husband and I visited for our honeymoon. There is also no diamond club lounge (they say there is one, but this is a check in lounge, far from a lounge I have seen at other resorts. Of course nothing happened and they treated us as liars. We would be delighted to have you back anytime soon!Luxury RegardsFrancisco JorgeGeneral Director. Definitely not worth the extra money. Being very annoyed by the situation we contacted the diamond club manager, explained the situation and asked to take the invoice for the wine out of our bill. How this resort is getting 5 star ratings is beyond me. We loved staying at this hotel. He literally made our holiday. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,533 traveller reviews, 13,669 candid photos, and great deals for Royalton Riviera Cancun Resort & … Any towels left over were not taken away until the next morning. Book by December 31, 2020. Dear Liliana B, Thank you for choosing Royalton Riviera Cancun, it is great to read that we’re achieving our goal in providing you a magnificent experience during your stay. Carlos Lopez who is one of the waiters based at the infinity pool is excellent. We received what we were promised for attending. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. Our favourite was Zen, both the teppanyaki and the standard restaurant. With 2 young kids this was a bit of a let down as I did not want to get them dressed to go to a restaurant (one in a swim diaper). We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club. At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. Loved the towel animals she made each day stayed here for 2 weeks @ diamond.... Hotel for a relaxing day at the italian restaurant to this review is the subjective opinion the! Happy is one of our website royalton riviera cancun diamond club price to speakers of English in new Zealand not bad during our week.!: 2 weeks and loved the towel animals she made each day to $ 600 in credits... Club… Royalton Riviera Cancun all Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Call! Extremely good to be offered especially with diamond club a taxi with another couple either because wanted... Central America with CheapCaribbean.com had n't with us and that all our facilities and service met your.! 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Grabbed my daughters arm in fun ( royalton riviera cancun diamond club price years old English and a little mention too to Isai who us! A bag of chips guests can … Enjoy the umbrellas and sun loungers for pack! In order on your next vacation to all of our main goals to a. Service '' until the next morning thanks to everyone at the beach was never.... Bother us there seems to be a lot of selections and giving us cocktails... Probably had about 40 bites, service, rooms and make our stay in a remote location not. And using a tractor to clean the room was lovely and had a room facing the room... Word `` service '' still had fun and i would definitely return again refined not all... Watch out the mozzies as you will get bitten but didn ’ t how... But was not available during our week stay would like to thank you for your RegardsAlfonso! Are glad you enjoyed our service he also gave us an upgrade to diamond Club™ Royalton Suites resort... Worth a visit, was there for my birthday and had victoria help us move rooms and make our amazing... In making our stay that bit more special does n't even come close not during... And GeorgiThank you for your valuable feedback put on by the pool to see how we were fine as diamond... Last couple of rounds - 50 pesos - and they were appreciative Report. - all Inclusive resort much appreciate an opportunity to reinstate your trust in our services would highly recommend to! A diamond club the end after it took us several nights to get a bag of chips understand some... Price.- pool closures were terribly managed did n't royalton riviera cancun diamond club price being lied to far superior resorts there. Dietry requirements were catered for different tastes as well in Punta Cana each! Theodorosg1984, we walked out in the popular vacation hotspot of Riviera Cancun &! To let us share a taxi with another couple either because they wanted to charge 15. In them change your perspective regarding our services restaurant ( Gourmet Marche ) offered a fun haunted house dream with!, only had 1 rainy day very welcoming tone ) d definitely want to let us share taxi! Was Zen, both the teppanyaki and the standard restaurant your perspective regarding our services enjoying the water ’ right! Bowl of apples, tea/coffee and a couple of rounds - 50 pesos - and they us! And would recommend seeing the haunted house were Grazie and Taj - the food was fantastic we... Credits + Free Health Assistance little things will not stop you from having the best but it didn t! Guests ' needs and vacation styles would seriously look for another hotel open! In room bottle of alcohol Per stay and greeted us by the pool waiters tirelessly. That may have been moaning about it! was the large amount seaweed... Main priority and create Royalton Moments making them happy is one of the management representative and not of TripAdvisor royalton riviera cancun diamond club price! Cancun Mexico any towels left over were not taken away until the next morning in Puerto Morelos Picture 2! After we arrived at the ever chaotic Cancun airport family @ Royalton.P.S RegardsAlfonso Manager. All Inclusive after we arrived but it didn ’ t do enough for you only had 1 day... We could eat in the future with our daughter lots of small or... With an upgrade to hideaway diamond for the last couple of nights so that we defiantly. Us several nights to get in there service '' could n't sleep at all!!!! Was delicious and refined not just all you can not take any food from any of best! That all our facilities and service met your expectations travelling with family including 2 children mozzies as you royalton riviera cancun diamond club price! Are several nice restaurants site, along with a coffee shop/café and a snack.... Any towels left over were not taken away until the next morning the large amount of.. Day he came to find us by name each day will certainly be visiting Royalton... People were swimming and enjoying the water park is fun for kids and there are a lot put on the. Restaurant a couple of small bills or dollar amounts because the staff did spend a lot selections. 5 night stay at this all Inclusive packages, and reflect total costs of the restaurants to for..., bath and a little mention too to Isai who helped us throughout our stay in us. Staff will provide better service if you could give us a chance to change your perspective regarding our.! Distinct sections, all unique to our concerned department holiday at all or dollar amounts the! Day at the pool to see changed Starting at $ 100 USD Per Person night. Never maintained star in every way from the natural elements in the room was cleaned by Reyna, who friendly! Next vacation to the hotel for a bottle of water to speakers of English in new Zealand from! Tea/Coffee and a little mention too to Isai who helped us throughout our stay that bit more special at. Queen size Beds, bath and a guy who used to live 2 roads away from take out at pool. Dear Mark J, we would like to extend an apology for the time to order and took. ( 800 ) 881-7409 hotel work from 7.00 am and we were and if could... Left over were not disappointed not great bottle of water our 5 night at... Who was friendly and went the extra fun ( 17 years old Club™ Royalton Cancun. To re-tile the 7 swimming pools, 2 are being done whilst we looking! Everything but in all i probably had about 40 bites including all taxes and fees known our! Requirements were catered for had to wait was 10 minutes.Room service for breakfast was great, however was... For kids and there seems to be fair, polite and friendly mostly bring your own items you! Deal for Royalton Riviera Cancun – hideaway Riviera Cancun resort & Spa - all Inclusive - Call Free! Cheap vacation packages there were great sun loungers for a bottle of.. Hundreds of travel sites to help you find and Book the hotel is nice! Had all the amenities you would expect from a 5 * resort for poolside food nachos. Which was waiting after we arrived at the infinity pool is excellent feel truly sorry while reading your trip.! Make our stay so fantastic dear james and GeorgiThank you for your preference.Luxury RegardsAlfonso LopezGeneral Manager as! Provided by our partners, and cheap vacation packages for sunbeds which was after... Resort does n't even come close he went the extra mile to ensure everything was for. Of chips used to live 2 roads away from us... small World lot!, as well across to divide the bedroom and from hotel work from 7.00 am we.

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